Delivery Information

All of the wedding dresses in our inventory are ready for immediate shipment. Unless otherwise noted, we will ship your wedding dress or accessories within 7-14 business days of receipt of payment.

After placing your order you will receive an order confirmation email. Please be sure to check your junk mail folder and promotional folder in case your email gets sorted. A second email will be sent to you when the shipping label is created. This will include the tracking information for your shipment and estimated shipping day. Once your order has shipped please allow one business day for the respective shipping company’s website to update with the estimated delivery information.

We are pleased to ship to brides all over the world. Please contact us with your location to confirm availability. International shipments may incur additional duty/customs/taxes, which are the responsibility of the buyer.

Standard shipping is UPS Ground for all shipments within the USA. For International Shipments we use Priority International Mail via the USPS. All dresses are shipped insured with a signature required for delivery. Accessories are shipped insured with tracking information (insurance and signature requirement are an additional charge).

Refunds for the product cost and shipping cost are non-refundable for undelivered packages or refused deliveries. This includes shipments returned to us for non-existent addresses, marked undeliverable by the shipping company  or un-paid duty and tax assessed by your country’s customs & import office, or confiscated by your country’s customs and import office for lack of payment. Only orders that follow our Return & Exchange policy will be eligible for a return or exchange.

We want you to be thrilled with your wedding dress or accessories and beaming from ear to ear when wearing it. After receiving it, you must notify us within 24 hours of receipt of the wedding dress or accessories if you feel it isn’t the one for you and would like to return it. Please review our complete Return Policy for additional information. All sales are final if a return authorization has not been requested and issued by us within 24 hours of delivery. Items returned without authorization are refused and sent back to the sender. All shipping and handling charges are non-refundable.